What Is an Insurance Claim?

March 31, 2025

Learning to navigate insurance can sometimes feel like trying to learn a new language, complete with a whole new set of vocabulary words. We’ve defined premiums and liability already. Another key insurance term you should know? “Claim.”

Let’s dive into claims and how they impact your insurance. In this article, we will explain insurance claims and:

• How insurance claims work

• When to file an insurance claim

• How to file an insurance claim

What is an insurance claim?

A claim is a formal request you submit to your insurance company requesting payment based on the terms of your insurance policy. This payment is typically as compensation for a loss, accident, or other policy event. You might file a claim in the event of an accident, damage to your property, if the holder of a life insurance policy for which you are a beneficiary dies, or any other number of things covered by your policies.

How do insurance claims work?

As an example, say that you have a collision coverage auto policy with Farm Bureau Insurance of Tennessee. If you got into a wreck with another car or hit a tree or other object, you can file an insurance claim. If your policy provider validates and approves your claim, you will receive compensation to cover some or all of the cost of repairing your vehicle.

The amount of compensation you receive will depend on your policy, the level of damage, and other factors. It’s important to understand the particulars of your unique policy, so you can understand what’s covered and what kind of compensation you can expect when you file a claim.

When and how can I file an insurance claim?

“When do I call my insurance company?” is a common question after experiencing an automobile accident. After notifying police, contact your insurance agent to report the accident as soon as possible, preferably within a 24-hour period. At Farm Bureau Insurance of Tennessee, your agent can help you start the claims process, or you may call us 24/7 for claims reporting at 877-876-2222. You may also file your claim through your online account.

The same holds when filing a homeowners insurance claim. File a police report if necessary and then call your agent as soon as possible. Be sure to document the damage as soon as you can.

Your Farm Bureau Insurance agent can also help you understand your unique policy, so that you understand what’s covered and when it’s time to file a claim. You have three options for beginning the claims process:

• Contact your local agent.

• File a claim through your online account.

• Call us 24/7 for claims reporting at 877-876-2222.

Visit this webpage for more common questions about insurance claims. And when in doubt, remember that your Farm Bureau Insurance agent is here to help.